Platform Status

Operational

OpenReel Capture – Director

Operational

OpenReel Capture – Subjects

Operational

OpenReel Creator & Library

Operational

Past incidents

March 2, 2026

Resolved : (5:49 PM EST) Twilio is back online.

Investigating : (12:09PM EST) We’re aware of an issue affecting Capture Pro video sessions related to our video infrastructure provider, Twilio, and are actively working to resolve it.

October 20, 2025

Resolved : (3:03 PM EST) AWS is back online.

Investigating : (11:59AM EST) Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system.